Cancellation Policy

At Nuri, we aim to provide you with a smooth and hassle-free shopping experience. We understand that sometimes you may need to cancel an order. Please read our cancellation policy below to understand how the process works.

1. Cancellation Charges

We do not levy any cancellation charges. Your satisfaction is important to us, and we keep our policies simple and customer-centric.

2. Cancellation of Orders

Personalized Orders

Once placed, personalized orders cannot be cancelled, as they are made specifically for you.

Cash on Delivery (COD) Orders

If your COD order has not yet been shipped, you may cancel it by sending a request to info@letsnuri.com.

Once a COD order has been dispatched, it cannot be cancelled.

Prepaid Orders

If your prepaid order has not yet been shipped, you can cancel it by emailing info@letsnuri.com.

If eligible, the refund will be processed within 2–8 business days via the original payment method.

3. Orders Already Dispatched

Please note that orders that have already been dispatched cannot be cancelled, whether they are prepaid or COD.

Contact Us For Cancellations

• Email: info@letsnuri.com
• Phone: +91 99755 42833
• Website: www.letsnuri.com